Privacy Policy
Effective Date: 27 July 2026
1. Introduction
iX Engineers ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website in accordance with the Protection of Personal Information Act, 2013 (POPIA).
By using this Website, you consent to the practices described in this Policy.
2. Information We Collect
Depending on your interaction with the Website, we may collect:
Personal Information
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Full name
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Email address
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Telephone number
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Company name
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Job title
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Information submitted through contact forms
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CVs and employment applications
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Any information voluntarily provided
Technical Information
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IP address
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Browser type
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Device information
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Operating system
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Referring website
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Pages visited
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Time spent on the Website
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Cookies and analytics information
3. How We Use Your Information
We may use your information to:
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Respond to enquiries
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Provide engineering services
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Communicate regarding projects
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Process employment applications
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Improve our Website
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Maintain Website security
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Meet legal obligations
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Conduct analytics and reporting
4. Cookies
Our Website may use cookies to:
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Remember user preferences
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Improve Website functionality
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Analyse visitor behaviour
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Enhance user experience
You may disable cookies through your browser settings; however, certain Website features may not function correctly.
5. Sharing Information
We do not sell personal information.
Personal information may be shared with:
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Service providers
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IT support providers
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Website hosting providers
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Professional advisers
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Regulatory authorities where legally required
All service providers are expected to maintain appropriate security measures.
6. Data Security
We implement reasonable technical and organisational safeguards to protect personal information against:
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Unauthorised access
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Loss
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Misuse
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Disclosure
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Alteration
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Destruction
While we strive to protect your information, no internet transmission can be guaranteed to be completely secure.
7. Data Retention
Personal information is retained only for as long as necessary to:
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Provide requested services
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Meet contractual obligations
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Comply with legal requirements
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Resolve disputes
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Enforce agreements
When no longer required, information will be securely deleted or anonymised where appropriate.
8. Your Rights
Under POPIA, you may have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion where legally permissible
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Object to certain processing activities
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Withdraw consent where applicable
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Lodge a complaint with the Information Regulator
9. Third-Party Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of those websites before providing personal information.
10. Children's Privacy
This Website is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
11. Changes to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on this Website with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Telephone
General Enquiries
Media & Marketing